Welcome to RollyTeacupPuppies :)
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Purchasing Process

Purchasing Steps:

1. Please carefully check the pictures and videos on our website before deciding on a puppy.

2. If you have any questions or concerns, please call or text +1 678-631-PUPS(7877) or email us at info@rollypups.com

3. To hold or purchase a puppy, please call or text +1 678-631-PUPS(7877) or email us at  info@rollypups.com

4. To put a puppy on hold via bank transfer, please submit amount of $1,000 ($1,000 will be deducted from your final payment) and submit all payments after the booking is finalized (customers may submit all payments at once).

To put a puppy on hold via PayPal, please contact info@rollypups.com to initiate request for deposit payment. Please include name of the puppy if you have not already spoken with us.

5. After all payments are finalized, the process will take 2-3 weeks to receive your puppy.

6. The customer may contact us for further assistance after receiving their puppy. We are always happy to hear from a new owner!

Special Order Steps:

1. Please let us know the breed and the characteristic of the puppy you are looking for.

2. Depending on the puppy, it may take 3-6 weeks before we can locate the puppy for you.

3. There is $1,000 deposit to place a special order, and it is a commitment to purchase. Thus the deposit is treated same as holding a puppy and is non-refundable.

4. Once we find the puppy, you will be the first to see the puppy, if you like the puppy we will proceed for the finalizing of the payment to get the puppy ready for the travel. If you do not like the puppy, he/she will be posted on our website.

* Deposit is Non Refundable and Non Transferable. Please be sure of adding the puppy as a family member before you put a deposit and make the commitment.  

* Remaining payment is due within 3 calendar days if the puppy was a special order.

* Deposit is good for 7 days to reserve the initial puppy. After 7 days, the puppy is no longer reserved, if not paid in full. (Please speak to our representative for further details.)

* Even with full price purchase, $1,000 from the purchase price is considered as deposit and is not refundable. 

Payment Options

We accept all major credit cards through our website's built-in payment processing center.

If for any reason, you would like to use 'Paypal' as your method of payment, please let us know and we will send you an invoice with appropriate costs that is involved so you can use Paypal to make a payment. For Paypal payments, please send request to sales@rollypups.com

Please include the puppy's name and the destination, and we will get back to you shortly.